Patient-clinician relationships are crucial in any type of care. In this third episode of the Speechless SLP series, Vanessa Abraham, SLP, and her ICU doctor, Dr. Jared Rosen, share their thoughts on how important this relationship is, and how you can work with patients/clients, and their families.
Discussion & Reflection Questions
- Does communicating with patients and their wider family come naturally to you? Think about their perspective, and how you would feel and react in their position.
- How aware of your body language are you? Think about how you communicate with non-verbal body cues.
- Wearing a facemask when interacting with others obviously hides a friendly smile and full facial expressions. Think of other ways you can appropriately connect and reassure those you’re working with.
- Are there tactics you can use to address any potential power imbalances so the people you’re working with feel like they are working with you as a partner or equal in their care?
“… Going into that room, it wouldn’t be that I’m going in there as your medical student or doctor. I’m going in there as an individual trying to help you, and in any way, shape, or form … I gave what I had to offer, and that was largely my compassion and my care.” – Dr Jaren Rosen
Jared Rosen was born Chicago and raised in the San Francisco Bay Area the oldest of three kids.
He earned his undergraduate degree in Molecular and Cell Biology from the University of California, Berkeley and after graduating conducted translational research in male fertility at the University of California, San Francisco. He went on to earn his Medical Degree from the University of California, San Diego where he is currently completing his residency in Internal Medicine. As a medical student and resident at UCSD, Jared’s interest in ICU medicine and pulmonology flourished in both the hospital and the lab.
Now in the final weeks of residency, he is thrilled to be heading to his fourth UC this summer to complete a fellowship in Pulmonary and Critical Care Medicine at the University of California, Davis.
In his free time, he loves cycling and (hopelessly) trying to keep indoor succulents alive.
Dr Jared Rosen, MD
Vanessa is a wife, mother and school based Speech-Language Pathologist.
She learned firsthand what it’s like to be on the receiving end of speech services after experiencing a sudden-onset critical illness that left her with limb and neck paralysis as well as a PEG tube and tracheotomy.
She was thrown into the rehabilitation world after being an independent, healthy and vibrant young mother. Through many swallow studies, voice therapy, OT and PT, she had to learn to eat, talk and move again.
Her goal now is to help people critically ill patients cope with the grief they experience after a critical illness through speaking up about the topic of Post Intensive Care Syndrome (PICS), depression and anxiety post ICU in addition to educating families and patients about the various rehab modalities that have been successful for her.
Contact Vanessa Abraham
“In the school setting we talk heavily about your nonverbal body language. How are you communicating with your eyes? What you’re doing with your hands sends a signal too. Treat that person and that family as if it was your own family. Try as best as you can to put yourself in their shoes.”
– Vanessa Abraham
“ In the medical setting, people come to us at their worst, and we have to develop these relationships very quickly, and very deeply. Personality, competence, connection, communication and trust are some of the top things that make it work. Be you.”
– Mattie Murrey-Tegels
Mattie Murrey Tegel, MA, CCC-SLP, L, CPC, CLSC
Medical Speech-Language Pathologist and Founder of Fresh SLP
Mattie Murrey-Tegels is the founder and SLP behind Fresh SLP and The Missing Link for SLPs Podcast. She’s been “in-the-trenches” as a medical SLP around the world for over 25 years and now an Assistant Professor for 3 years. She is thrilled to be adding this dream of a podcast because paying her experiences forward is something she is very passionate about. If you ask her patients and students, one thing they will remember is how much she loves her job! She may not look like it but she is a huge introvert and when she is not actively working as an SLP, she is almost always reading, writing (writing over 1,000,000 words a year), or listening to amazing Chicago Blues bands. She also loves being outdoors and definitely enjoys soaking up the sun at her home in Minnesota, where warm and sunny days can be limited. She’s ridden motorcycles for many years, raced sled dogs, hiked huge mountains yet she cherishes the quiet moments of climbing into a hammock to nap or timeless conversations with friends and family.
The Missing Link for SLPs podcast and Fresh SLP is her legacy, giving back to a career that has so richly rewarded her.
Thank you for listening to The Missing Link for SLPs podcast! If you enjoyed the show, I’d love you to subscribe, rate it and leave a short review. Also, please share an episode with a friend. Together we can raise awareness and help more SLPs find and connect those missing links to help them feel confident in their patient care every step of the way.
Not a substitute for a formal SLP education or medical advice for patients/caregivers.