
About Course
Did you know that conflict – even at work – is a normal, inevitable and even HEALTHY part of all relationships? That said, the key to your success is dependent upon your ability to respond to, navigate, and manage conflict in ways that grow your professional relationships, rather than hurt them. You’ll learn four key conflict resolution skills you can put into practice tomorrow, and walk away from the course with a conflict management journal that you can use throughout your career when processing and working through complex conflict in the workplace. Balanced well with theory and application, this course gives SLPs exactly what they need to be better managers of workplace conflict in the future.
Course Content
Conflict Resolution for SLPs
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Welcome and Objectives
05:22 -
Core Content
08:21 -
Conflict Resolution Skills
15:14 -
Conflict Management Journal
17:18 -
Case Studies & Closing Thoughts
00:00
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